Terms of ServiceWhat happens if it goes wrong.

Most terms pages exist to protect the supplier. This one is mostly about what you get when something falls over, because that is the part you actually need to know before you book a stranger to play in your room.

Last updated 2 August 2026. These terms cover live music bookings for venues. Event production and media projects are quoted and agreed separately.

The short version

You can stop after any week, and move or cancel any night, with no fee. No minimum term, no notice period, no auto-renewal, no exit fee, and no cancellation charge at any notice. You are never invoiced for a night we did not play.

If a performer pulls out, you hear it from us by phone within an hour of us knowing. We find the replacement, you choose whether to take it, and you do not pay for a night that did not happen.

We engage and pay the performers. You pay us. You never chase a musician for anything.

The photos and video from your nights are yours to keep and use, forever, for free. We may also use them in our own marketing, and you can tell us to stop at any time.

That is a summary and the sections below are the actual terms. If the two ever disagree, tell us, because we have written it wrong.

Who you are dealing with

Open Dawn Entertainment, a live entertainment and media business in Perth, Western Australia, ABN 87 730 789 608, run by Yannai Goldberg. You can reach him at yannai@opendawn.com.au or 0491 616 579. Open Dawn started in February 2026.

These terms apply when we book live music into your venue. They start when you accept a booking and they cover every night we play for you after that.

The free first night

The first night costs you nothing. There is no fee, no deposit, no card taken and no obligation to continue afterwards. Nothing starts automatically when it ends.

The photos and video we shoot that night are yours to keep whether you carry on or not.

If you need to move it or drop it, tell us when you can and that is the end of it.

Booking, and stopping

A booking is confirmed in writing, by email or message, naming the date, the start and finish times, and the fee. That confirmation is part of these terms, and where it says something different about a specific night, the confirmation wins.

A weekly run continues only while you want it to. You can stop after any night you have paid for, without notice and without giving a reason. We will ask why, because we would rather know, but you do not have to tell us.

There is no minimum term, no automatic renewal and no fee for stopping.

Moving or cancelling a night

There is no cancellation fee, at any notice. Move a night, drop a night, or call it off on the day, and you are not charged for it. That holds whether the reason is a flood, a licensing direction, a government closure, a death in the family, or simply that you have changed your mind about this week.

What we ask instead is a phone call as early as you can manage. Not because it changes what you owe, but because a performer has held that date and turned down other work for it, and the earlier they know, the better their chance of filling it. That is a courtesy rather than a term.

Outdoor areas. If the night depends on weather, make the call by about two in the afternoon for an evening start. That is not a deadline with a fee behind it. It is simply the hour after which the act is already in the car.

If a performer cannot make it

No agency can promise that a specific human will never get sick, and we are not going to pretend otherwise. What we can promise is exactly what happens when one does, and all of it is inside our control.

You hear it from us within an hour of us knowing, by phone, to a person, not by text and not by email.

We find the replacement, and you decide. We source someone and put them to you. You can take the replacement, run the night without music, or move it. We never swap an act silently, because a room booked for a solo acoustic act and given a covers duo is worse off than a room given the truth.

You do not pay for a night that did not happen. If we cannot find anyone, there is no gig that night and there is no invoice for it. We are not going to dress that up as a credit or a make-good; the night simply does not run.

You never have to ring around looking for someone. That is the job you are paying us for.

A particular performer is only promised if we name them in your booking confirmation. Where we have named one, sending somebody else counts as us cancelling rather than as covering, so the free night above applies.

If we cancel

You pay nothing for that night.

We know an unpaid invoice is not the real cost to you. You have posted it, you may have rostered an extra hand, and you have told your regulars. That is why the thing we hold ourselves to is telling you early, while you can still do something about the night, rather than making it up to you afterwards.

What the room needs

None of this is a demand. It is the list of things that cause an argument at eight o'clock if nobody agreed them at four.

Power. Two standard ten amp outlets within reach of where the act plays, on a circuit that is not shared with the kitchen.

Space. About two metres by two for a solo act, three by two for a duo, agreed in advance and not moved on the night without a call.

Load-in. Access an hour before the start, a route the gear can travel, and somewhere out of the way for empty cases. If the way in involves stairs, wet floors or a packed room, tell us beforehand.

Parking. A bay near the load-in if you have one. If you do not, just say so in advance and we will plan around it.

A person. Someone on shift who knows the booking is happening and can make a decision about it.

We do not ask for a rider. Anything you put on for the act is your courtesy and not an obligation.

Volume, licences and the neighbours

You set the volume ceiling and the act works to it. If you want it down, say so and it comes down, on the night, without a discussion. This is your room and your relationship with the people who live near it.

Your venue holds its own liquor licence and any entertainment conditions on it, along with its music licensing for public performance and its obligations about noise. We cannot hold any of those for you, because they attach to the premises rather than to us.

If a night is stopped part way through because of a licensing or noise issue, you are not charged for it, the same as any other night that does not go ahead.

Photos and video

We film in your room, with your customers in shot, so this section matters more than it looks.

What you get. Everything we deliver to you is yours to use however you like, on any channel, for as long as you like, at no cost and without asking us. That includes the footage from the free first night, whether you continue or not.

What we do with it. We may use footage from your nights in our own marketing, on our website and social accounts and when showing other venues what we do, including shots where your room is recognisable. Tell us at any time that you would rather we did not, for one clip or for everything, and we stop. No reason needed and no argument. If you would rather we asked first every time, say so and that becomes the arrangement for your venue.

Your customers. We will give you signage for filming nights to display. Anyone who asks not to be filmed is not filmed, and nobody has to explain why. If you ask us to take a shot down, it comes down within one working day, no reason needed. We do not put an identifiable close-up of a customer in any advertising without that person's agreement, and we do not use identifiable footage of children at all.

Your staff. Tell us in advance if any of your people are not to be filmed and they will not be.

Invoices

We engage the performers and we pay them. You pay us, and you never chase a musician for money, a cancellation or anything else. One invoice, one person to ring.

We invoice weekly, in arrears, for nights that have been played. Payment is due within seven days.

There is no interest, no late fee and no recovery charge. If an invoice goes a month past due we will pause the bookings and talk to you, which is a conversation rather than a penalty.

Open Dawn is not registered for GST, so no GST is charged and none appears on your invoice. Your invoice carries our ABN.

We do not take deposits for venue live music, and we do not hold a card on file.

Where our responsibility ends

If we get something wrong, what we owe you is capped at the fee for the night it went wrong on. In the same way, we will not come after you for the trade you lost on a night that did not go to plan. That cap runs both ways on purpose.

Nothing here takes away rights you have under the Australian Consumer Law. Those guarantees cannot be excluded by a page like this one, and we are not trying to.

We do not put a leash on you. There is no exclusivity here and nothing stopping you booking any act directly, whether you met them through us or not.

If we change these terms

A change applies from your next booking week, never to a night already booked, and we will email you rather than expecting you to check this page.

The legal bit

These terms are governed by the law of Western Australia.

If something here does not match what you were told, or does not suit your room, ring Yannai on 0491 616 579. Most of it is negotiable and we would rather write it down properly than argue about it later.