Most terms pages exist to protect the supplier. This one is mostly about what you get when something falls over, because that is the part you actually need to know before you book a stranger to play in your room.
Last updated 13 September 2026. These terms cover live music bookings for venues. Event production and media projects are quoted and agreed separately.
You can stop after any week, and move or cancel any night, with no fee. No minimum term, no notice period, no auto-renewal, no exit fee, and no cancellation charge at any notice. You are never invoiced for a night we did not play.
If a performer pulls out, another act covers the night. They can send someone of the same standard themselves, and where they do not, we go and find somebody. The night stays booked, we tell you who is coming when we have them, and you do not pay for a night that did not happen.
We engage and pay the performers. You pay us. You never chase a musician for anything.
Your account is free, and each night is charged at the budget you set for it. The one thing we add is a flat booking fee of ten dollars per gig, and only for a gig that happened. No gig, no booking fee.
Nothing in here costs you anything beyond the fee. Feeding the act used to be a term and is not one any more. You set your own policy once, a meal and two drinks, a staff discount, or neither, and the performer sees which it is before they accept the night.
The photos and video from your nights are yours to keep and use, forever, for free. We may also use them in our own marketing, and you can tell us to stop at any time.
That is a summary and the sections below are the actual terms. If the two ever disagree, tell us, because we have written it wrong.
Open Dawn Entertainment, a live entertainment and media business in Perth, Western Australia, ABN 87 730 789 608, run by Yannai Goldberg. You can reach him at yannai@opendawn.com.au or 0491 616 579. Open Dawn started in February 2026.
These terms apply when you book live music into your venue. They start with your first booking and they cover every night a performer plays for you after that.
A booking is confirmed in writing, by email or message, naming the date, the start and finish times, and the fee. That confirmation is part of these terms, and where it says something different about a specific night, the confirmation wins.
A weekly run continues only while you want it to. You can stop after any night you have paid for, without notice and without giving a reason. We will ask why, because we would rather know, but you do not have to tell us.
There is no minimum term, no automatic renewal and no fee for stopping.
There is no cancellation fee, at any notice. Move a night, drop a night, or call it off on the day, and you are not charged for it. That holds whether the reason is a flood, a licensing direction, a government closure, a death in the family, or simply that you have changed your mind about this week.
What we ask instead is a phone call as early as you can manage. Not because it changes what you owe, but because a performer has held that date and turned down other work for it, and the earlier they know, the better their chance of filling it. That is a courtesy rather than a term.
Outdoor areas. If the night depends on weather, make the call by about two in the afternoon for an evening start. That is not a deadline with a fee behind it. It is simply the hour after which the act is already in the car.
No agency can promise that a specific human will never get sick, and we are not going to pretend otherwise. What we can promise is exactly what happens when one does, and all of it is inside our control.
You get an email from us saying the act has cancelled, and that we are looking for a replacement. It goes out as soon as we know.
The act can send someone in their place. Every performer we book runs their own business and keeps their own diary, so the first move is theirs. They may put up another act of the same standard and repertoire, and we take it unless there is a reason not to. If you booked that particular name and would rather not have a stand-in, tell us and we will treat it as a cancellation instead, with everything below applying.
If nobody is sent, we go and find somebody else. The night stays booked while we do. You approved it once and we are not going to make you approve it again; if we fill it, a second email tells you who is coming. If you would rather call the night off once you hear, ring us and we will pull it, the same as any other night.
You do not pay for a night that did not happen. If we cannot find anyone, there is no gig that night and there is no invoice for it. We are not going to dress that up as a credit or a make-good; the night simply does not run.
You never have to ring around looking for someone. That is the job you are paying us for.
You pay nothing for that night.
We know an unpaid invoice is not the real cost to you. You have posted it, you may have rostered an extra hand, and you have told your regulars. That is why the thing we hold ourselves to is telling you early, while you can still do something about the night, rather than making it up to you afterwards.
None of this is a demand. It is the list of things that cause an argument at eight o'clock if nobody agreed them at four.
Power. Two standard ten amp outlets within reach of where the act plays, on a circuit that is not shared with the kitchen.
Space. About two metres by two for a solo act, three by two for a duo, agreed in advance and not moved on the night without a call.
Load-in. Access from thirty minutes before the start, a route the gear can travel, and somewhere out of the way for empty cases. Your act will be set up and ready to start on time, and will clear the room within the access window you give us, so the window is short on purpose. If the way in involves stairs, wet floors or a packed room, tell us beforehand.
Parking. A bay near the load-in if you have one. If you do not, just say so in advance and we will plan around it.
Somewhere to leave gear, or not. Most rooms have nowhere secure a performer could leave an amp or a PA between nights, and that is completely normal. We ask because the answer goes on your booking record and the performer relies on it at tax time. Tell us either way and we record what is actually the case. Nothing about the booking, the price or the night changes on the answer.
A person. Someone on shift who knows the booking is happening and can make a decision about it.
Feeding the act, if you want to. This used to be a term and it is not one any more. You set a policy for your venue once and it is one of three things: a meal and two drinks, a staff discount, or nothing at all. Whichever you pick is shown to every performer before they accept a night at your place, so nobody turns up expecting a feed that was never offered and nobody negotiates their dinner at four in the afternoon. Most venues put something on, because three hours of playing is a long time without a meal and an act that has been looked after wants the next one. If you run a staff meal, that is the easiest version of it. Drinks are the performer's choice from what you serve, and service stays your call under your licence, the same as it is for anyone else in the room.
Beyond that we do not ask for a rider. Anything else you put on for the act is your courtesy and not an obligation.
You set the volume ceiling and the act works to it. If you want it down, say so and it comes down, on the night, without a discussion. This is your room and your relationship with the people who live near it.
Your venue holds its own liquor licence and any entertainment conditions on it, along with its music licensing for public performance and its obligations about noise. We cannot hold any of those for you, because they attach to the premises rather than to us.
If a night is stopped part way through because of a licensing or noise issue, you are not charged for it, the same as any other night that does not go ahead.
We film in your room, with your customers in shot, so this section matters more than it looks.
What you get. Everything we deliver to you is yours to use however you like, on any channel, for as long as you like, at no cost and without asking us. That includes footage from any night, whether you carry on with us or not.
What we do with it. We may use footage from your nights in our own marketing, on our website and social accounts and when showing other venues what we do, including shots where your room is recognisable. Tell us at any time that you would rather we did not, for one clip or for everything, and we stop. No reason needed and no argument. If you would rather we asked first every time, say so and that becomes the arrangement for your venue.
Your customers. We will give you signage for filming nights to display. Anyone who asks not to be filmed is not filmed, and nobody has to explain why. If you ask us to take a shot down, it comes down within one working day, no reason needed. We do not put an identifiable close-up of a customer in any advertising without that person's agreement, and we do not use identifiable footage of children at all.
Your staff. Tell us in advance if any of your people are not to be filmed and they will not be.
We engage the performers and we pay them. You pay us, and you never chase a musician for money, a cancellation or anything else. One invoice, one person to ring.
We invoice weekly, in arrears, for nights that have been played. Your invoice arrives on the Monday morning and covers the week just gone, every night on the one invoice.
It is paid by direct debit on the Thursday. That leaves you Monday, Tuesday and Wednesday to read it and tell us if a night looks wrong. Say so before Thursday and we hold the debit while we sort it out. Nothing leaves your account while a night is in question.
The day before the debit you get an email telling you the amount and the day, so the number is never a surprise.
The authority is set up once, when you come on board, and it covers the weekly invoice and nothing else. Your account details go straight to Stripe, who process the payment. We never see them and we do not store them. You can cancel the authority whenever you like, through us or through your bank.
If a debit does not go through, we ring you. There is no dishonour fee from us, and we do not just try again the next morning.
There is no interest, no late fee and no recovery charge. If an invoice goes a month past due we will pause the bookings and talk to you, which is a conversation rather than a penalty.
The night is charged at the budget you set for it, and nothing else is added except our booking fee. Your budget covers the performer’s fee and the superannuation we pay on it. Our booking fee is a flat ten dollars per gig, charged only for a gig that happened: a night you book and then call off is not on the invoice, and neither is the fee for it. The budget on a night is fixed the moment a performer accepts it, so a change to your weekly figure afterwards applies to the nights you book after the change, not to one somebody has already agreed to play.
Every figure is exclusive of GST. The budget you set for a night is before GST, and so is the booking fee. Where GST applies it is added on top. Your invoice carries our ABN and shows any GST as its own line, so you can always see what is fee and what is tax. If you are registered yourself, that GST is claimable by you in the usual way, which makes the real cost of a night the budget you set either way.
We do not take deposits for venue live music, and we do not hold a card on file. A direct debit authority is not a card: it draws the invoiced amount on the invoiced day, and nothing else.
If we get something wrong, what we owe you is capped at the fee for the night it went wrong on. In the same way, we will not come after you for the trade you lost on a night that did not go to plan. That cap runs both ways on purpose.
Nothing here takes away rights you have under the Australian Consumer Law. Those guarantees cannot be excluded by a page like this one, and we are not trying to.
We do not put a leash on you. There is no exclusivity here and nothing stopping you booking any act directly, whether you met them through us or not.
A change applies from your next booking week, never to a night already booked, and we will email you rather than expecting you to check this page.
These terms are governed by the law of Western Australia.
If something here does not match what you were told, or does not suit your room, ring Yannai on 0491 616 579. Most of it is negotiable and we would rather write it down properly than argue about it later.