The short version: we only collect what we need to answer you, send you what you asked for, book the nights and pay the people who play them. We don't sell your information, the details that would hurt most in a breach are ones we deliberately never hold, and you can ask us to show, correct or delete what we have at any time.
Last updated 26 August 2026.
This site, opendawn.com.au, is run by Open Dawn Entertainment, a live entertainment and media business based in Perth, Western Australia (ABN 87 730 789 608). It's run by Yannai Goldberg, and if you have a question about your privacy, that's who you reach: yannai@opendawn.com.au.
This policy covers the information we handle through this website and through our booking portal at app.opendawn.com.au, which is where venues and musicians who work with us have accounts. We aim to follow the Australian Privacy Principles under the Privacy Act 1988.
From 1 October 2026 the business behind all of this becomes Open Dawn Entertainment Pty Ltd (ABN 25 701 630 793). Nothing about how we treat your information changes; the name on the paperwork does.
What you give us. When you fill in the contact form or book a call, you hand us the details you type: usually your name, email, phone number, the venue or role you tell us about, and whatever you write in your message. When you book a call, you also give us a time that suits you.
What comes automatically. Like any website, ours receives basic technical information your browser sends, such as your IP address, device and browser type, and the pages you look at. Our hosting keeps this in standard server logs to keep the site running and secure. We don't use it to identify you personally.
If you're a venue with an account. Your venue's name and suburb, the email you log in with, where you want invoices sent, the nights you ask for and the nights you're given, and the invoices themselves. If you rate an act after a night, we keep that rating.
If you're a musician with an account. Your name and contact details, the profile you write about yourself, what you play, your travel radius, the times you tell us you're unavailable, and any venues you've chosen to block. Once you're working with us we also hold the gigs you've been assigned, whether you confirmed them, the times you actually played, and what you were paid.
Two things about musicians worth saying plainly. We keep a record of how assignments go: whether you let us know in time when you couldn't make one, and whether a gig was missed. We also keep the ratings venues give you. Neither is shown to venues or to other musicians. Both are visible to Yannai and both feed the engine that decides who gets sent where, which is the honest reason they exist. You can ask to see any of it at any time, and we'll show you.
If you're paid by us as a musician, your tax file number, bank account details and superannuation fund do not live in our system. You enter them directly into our payroll provider, Xero, through their own onboarding, and they hold them. We keep only the status: whether onboarding is finished, whether a contract is signed, and a reference number that lets us match you up.
That was a deliberate design decision rather than an oversight. The details that would hurt most in a breach are the ones we chose not to have.
If you connect a calendar so we only offer you gigs you're free for, we store busy times only. Not what the appointments are, not who they're with.
Plainly, we use your information to do the thing you came for: to reply to your enquiry, to book and run a call, and to keep the site working. We may use enquiry details to follow up about working together. That's it. We don't sell your information, and we don't hand it to anyone for their own marketing.
If you have an account, we use what's in it to run the work: to book nights, to match acts to rooms, to tell a musician where to be and when, to pay them properly and on time, and to invoice the venue. Venues see the public profile of an act playing their room. They never see a musician's pay, contact details, engagement records or ratings. Musicians see their own gigs and their own pay, and nobody else's.
We use a small number of trusted services to run the site, and each only handles what it needs to do its job on our behalf. Netlify hosts the website and holds the contact and signup forms you fill in, Resend delivers our email, and Cloudflare serves our images and video and screens out bots on our sign-up forms.
Behind the booking portal, Supabase holds the accounts, bookings and invoices, on servers in Sydney. Xero is our accounting and payroll system: it holds the pay records, and for musicians it holds the tax, bank and superannuation details described above. If we send you a text about a gig change, an SMS provider carries it.
Enquiries you send us are kept in our own business systems so we can manage them properly. We'll only ever disclose your information beyond this if the law requires it, or where we must report to the Australian Taxation Office, a superannuation fund or an insurer as part of employing someone. Some of these services store data outside Australia, so by using the site you consent to that transfer.
We keep cookies to a minimum, and we run no analytics or advertising trackers on the site. It uses only what it needs to function, and it embeds nothing from anyone else, so no other company sets a cookie on you through us. You can block or clear cookies in your browser settings, though some features may stop working if you do.
You're in control of what we hold. Any time, you can email us to ask what information we hold about you, to correct it, or to have it deleted. That includes the reliability record and the ratings described above. We'll sort it out. If you're ever unhappy with how we've handled your information, tell us first so we can fix it, and you can also raise it with the Office of the Australian Information Commissioner.
If you have an account, most of it is in your own hands already: musicians can edit their profile, availability and venue blocklist whenever they like, and venues can change their own details and where invoices go. The one thing we can't simply delete on request is a record the law makes us keep, like a payslip or a tax record, and we'll tell you plainly if that's the case rather than quietly keeping it.
We take reasonable steps to protect your information and to work only with services that do the same. No website or system is ever completely secure, so we can't promise perfection, but we treat your details with care. Accounts are walled off from each other in the database itself rather than only in the screens you see, so one venue cannot reach another's books and one musician cannot reach another's pay. Anyone with full access to the system must use two-step sign-in, and account holders can switch it on for themselves as well.
We keep information only as long as we need it for the reason you gave it to us, or as long as the law requires, and then we remove it. For anyone we've employed, some records must be kept for seven years: that's an employment law obligation rather than a choice of ours.
If something ever goes wrong with data we hold, we'll tell the people affected and the Office of the Australian Information Commissioner where the law requires it, and we won't wait to be asked.
If we change how we handle information, we'll update this page and change the date at the top. For anything about your privacy, get in touch with Yannai directly.
Anything about your information, or anything else, comes to the same place.